This monograph focuses on the designing of a performance measurement system pms knowing that magic rules to identify them do not exist some indicators seem right and easy to measure but . Management by measurement designing key indicators and performance measurement systems authors franceschini fiorenzo galetto maurizio maisano domenico free preview offers comprehensive coverage on the art of designing indicators needed for performance management and quality control in step with actual practice see more benefits buy this book ebook 10699 eur price for spain gross . Management by measurement designing key indicators and companies are what they measure the selection of good performance indicators is not an easy process this monograph focuses on the designing of a performance measurement system pms knowing that magic rules to identify them do not exist some indicators seem right and easy to measure but have subtle counterproductive consequences . Kpis and metrics provide a way to measure how well companies business units projects or individuals are performing in relation to their strategic goals and objectives but the primary value of kpis is not in measurement per se but in enabling rich data driven performance conversations and better decision making. The performance management system should provide information that allows for the identification of effective and ineffective performance so the system should allow for distinguishing between effective and ineffective behaviors and results thereby also allowing for the identification of employees displaying various levels of performance effectiveness
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